Zscaler has been recognized as a 2025 Customers’ Choice in the Gartner Peer Insights “Voice of the Customer” for Security Service Edge and has the most 5-star Gartner Peer Insights reviews in the SSE category.
“Voice of the Customer” is a document that synthesizes Gartner Peer Insights reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process. Peers are verified reviewers of a technology product or service, who not only rate the offering, but also provide valuable feedback to consider before making a purchase decision.
Zscaler also received a 4.7 average rating out of 5 stars based on 170 reviews evaluated in the report, with 92% saying they would recommend Zscaler (from the trailing 18-month period ending August 31, 2025). The Customers’ Choice distinction recognizes vendors who have a higher than market average rating and high volume of reviews.